SHIPPING
We strive to have all in-stock items shipped as quickly as possible. Certain products are made to order and will ship within 3-5 business days. Carrier tracking information will be provided once shipped. Transit times vary depending on product and location. Once shipped you should expect your order to arrive in 3-7 business days.
INTERNATIONAL SHIPPING
All of our items ship from within the United States. Prices are shown in U.S. dollars. Please contact contact@HacknerHome.com for any additional assistance. Please Note: All international shipments are subject to Duties and Taxes assessed by local authorities. Customers are responsible for import taxes, carrier fees, and customs declarations. Please allow 10-14 additional business days for delivery.
PACKAGE PROTECTION
Hackner Home has partnered with Route to offer package protection and shipping insurance. Select the Route Protection option during checkout to protect your package.
Route offers package Protection that gives you peace of mind:
- Coverage against loss, theft, or damage in transit
- Instant resolution of shipping issues with just a few clicks
- Item refund or replacement, pending availability
- 24/7 claim support with Route
- Neutralize 100% of carbon emitted from shipping and package
If there is a problem with your package you can get an instant resolution through the Route website claims.route.com
